During peak periods, there are not enough wait staff to provide drinks or cashiers to handle transactions.
The walking malls used to be full of stores. Every casino room has been reduced in size with fewer machines. Mohegan also became the first Native American tribal operator in the prestigious Las Vegas Strip Market through a joint venture with JC Hospitality Mohegan Casino at Virgin Hotels Las Vegas officially opened in March 2021. Foxwoods is not the casino resort it used to be. Most recently, Mohegan added international management to an ever growing list of accomplishments, becoming the service provider for Fallsview Casino Resort and Casino Niagara, both located in the heart of Niagara Falls’ tourism district. With the internationally renowned 10,000 seat Arena, 2 deluxe hotel towers, over 90 shops, celebrity chef restaurants and bars and two expansive casinos, Mohegan delivered this experience to new markets across the country. What began in 1996 as a gaming facility in southeastern Connecticut has expanded into the Northeast’s premier entertainment destination.
Since the inception of our flagship property in Uncasville, Connecticut we’ve learned valuable lessons at each step, which have contributed to our on going success. With over two decades of experience creating singular entertainment destinations, we know a few things about building customer experience unlike any other-and about building relationships.
